Which technique is most effective for communicating during a high-stress emergency call?

Speaking in a calm and clear voice is the most effective technique for communicating during a high-stress emergency call because it helps to establish a sense of control and reassurance in a chaotic situation. When emotions run high, a calm demeanor can help to diffuse tension and allow the caller to focus on the conversation, which is critical for effective information exchange. Clear communication minimizes the potential for misunderstandings or confusion, ensuring that critical information can be conveyed and understood swiftly.

In high-stress situations, individuals may already be feeling overwhelmed or panicked, so providing information in a straightforward and serene manner facilitates better comprehension and response. This approach not only aids in relaying necessary instructions but also fosters an environment where the caller feels supported and less anxious, ultimately leading to more effective and timely assistance.