Which of the following is part of the protocols an EMD must follow?

Emergency call verification is a crucial aspect of the protocols an Emergency Medical Dispatcher (EMD) must follow. This process includes confirming key information about the emergency call, such as the nature of the emergency, the location, and the caller's contact details. It ensures that the dispatcher accurately understands the situation to provide the appropriate guidance and resources.

In the context of emergency dispatch, verifying the details helps to prioritize responses, assign the right type of medical aid, and can also inform response times and resource allocation. This step is integral to ensuring that emergency medical services (EMS) are deployed effectively and can mitigate potential errors in handling the call.

The other options, while relevant to emergency medical services, do not fall within the specific protocols an EMD is responsible for. For instance, AED deployment guidance pertains to the use of automated external defibrillators by responders, while direct patient examination and medication administration are tasks performed by trained medical personnel at the scene rather than by dispatch staff.