True or False: It is your responsibility as a dispatcher to gather information without making a diagnosis.

The statement is true. As a dispatcher, your primary role is to gather essential information from the caller to assess the situation accurately while avoiding making a clinical diagnosis. This means asking appropriate questions to ascertain the nature of the emergency, the condition of the patient, and any other relevant details necessary for effective response by emergency medical services.

Dispatchers must rely on established protocols and guidelines to collect information, as their training focuses on incident management rather than clinical evaluation. By not diagnosing, a dispatcher ensures that they do not inadvertently mislead responders or the caller regarding the medical situation. This approach maintains the integrity of the emergency response and prioritizes safety by allowing trained medical personnel to assess and intervene appropriately once they reach the scene.